Shipping Your Watch
shipping in and out, international tax
Montrez & Co. takes great pride in providing exceptional customer service, which includes offering express and insured shipping for all watches. Once your payment is verified, we will ship your watch fully insured, covering the purchase price. To safeguard your purchase, a signature is required upon delivery.
For customers paying using credit card or PayPal, our policy necessitates your shipping address to be the same as your credit card address. Delivery to P.O. Boxes is not possible. In addition, certain countries may not be eligible for shipping. If your country does not appear as an available option during checkout, please reach out to us for further assistance. Please note that we reserve the right to refuse shipment to any location without prior notice.
If you have any additional questions, please don't hesitate to contact your dedicated Client Advisor.
International Shipping & Tax
For international customers, it is essential to be aware of customs charges, import taxes, VAT, or duties as required by your local jurisdiction. Please note that additional costs, such as customs, import duties, VAT, taxes, and charges, are not included in the item price or shipping costs. These charges are the sole responsibility of the buyer. Prior to initiating a transaction, we recommend checking with your country's customs office to determine the potential additional costs.
Kindly understand that we are obliged to declare the amount you paid for your watch on the international invoice included with the shipment. It is not possible for us to declare the watch as a gift, used item, or at a lower value. While we strive to ensure timely deliveries, please be aware that events beyond our control, once the package leaves our facilities, may impact the actual delivery. Therefore, we cannot be held liable for any delays. However, we will collaborate with you to ensure a smooth delivery process.
We provide free and insured shipping for watches you sell to Montrez & Co.. Once you accept our offer for your watch, you will receive a pre-paid shipping label via email along with instructions on how to properly pack your watch for shipping. Please follow these instructions carefully to ensure that your watch is fully insured for its purchase price during transit.
Here's a step-by-step guide on how to ship your watch:
1. Print out the shipping label.
2. Prepare two new, sturdy boxes (double boxing is necessary for insurance purposes).
3. Pack your watch, including all accessories (stickers, tags, warranty card, etc.), the original box, and papers into the first box.
4. Place the inner box into the larger outer box.
5. Attach the shipping label securely to the outer box.
6. Schedule a pick-up or drop off your package at an authorized shipping facility.