How can I locate the watch reference number?
To locate your watch's reference number, start by reviewing any accompanying paperwork, warranty card, or the case itself. The reference number is often provided on these documents. If you don't have access to such documents, certain watch brands engrave the reference number on the caseback. It may be helpful to distinguish between the serial number (unique to your watch) and the reference number, as both could be engraved on the caseback. If you're uncertain about identifying the reference number, you can share images, particularly of the caseback, and our team can assist you in locating it.
How to determine the value of my watch?
The value of your watch is influenced by several factors, including its condition, accessories like the box and accompanying documents, and its current resale value on the secondary market.
How soon can I expect to receive the evaluation?
Upon receiving your submission, we strive to provide you with an evaluation within 48 hours.
What happens if I refuse the purchase offer?
If you choose to reject the purchase offer, that's completely fine. If the watch is still in your possession, no further action is required after declining our offer.
Can I discuss and negotiate the purchase offer?
Occasionally, negotiations can be considered. Don't hesitate to engage with with us for a comprehensive understanding of the offer and to explore potential opportunities for a more favorable arrangement.
How soon will I receive the payment?
Once we receive and inspect the watch, your payment will be sent immediately.
What if the value of my watch exceeds the value of what I'm trading it towards?
Should the appraisal indicate that the value of your watch(es) is greater than the watch you're trading towards, we will provide you the difference in value through wire transfer.